Support

At Dental Technology Designs, we have a team of dedicated engineers that specialize in supporting dental office computer networks.  With the ability to remotely connect to our customers, many times we can resolve the issue over the phone; thus minimizing down time. With over 450 customers there is a good bet that we have dealt with the problem your having now.

We offer rapid access to our support expertise through custom designed service level agreements.  These agreements help minimize downtime for our clients; saving them time and money!

Network support services can include the following services: 

• On-site emergency response
• Restoration and reinstallation of network operating systems and major applications
• Monitoring systems remotely
• Conducting routine maintenance on a regular weekly, monthly, quarterly or annual basis
• Tuning performance and server optimizations   
• Applying software updates and patches